TERMS AND CONDITIONS

Introduction These terms and conditions apply to all products and services offered by Vallador, a trading name of Asian Deals, based in Belgium. By placing an order, you agree to these terms and conditions.

1. Definitions

  • DEUX MONDES: The official name.
  • Customer: The person or entity placing an order Deux Mondes.
  • Products: Clothing en accesoires.
  • Agreement: The agreement between Deux Mondes and the customer based on these terms and conditions.

2. Applicability

  • These terms and conditions apply to all offers, orders, and agreements of Deux Mondes.
  • Deviations from these terms are only binding if agreed upon in writing.

3. Offers and Prices

  • All offers and prices on the Deux Mondes website are non-binding and subject to change at any time.
  • Prices include VAT unless otherwise stated.
  • Errors and mistakes in offers and prices do not bind Deux Mondes.

4. Order and Confirmation

  • An order is concluded when the customer has completed the ordering process on the website and payment has been received.
  • Deux Mondes confirms the order by email.

5. Payment

  • Payments must be made via the payment methods indicated on the website.
  • The customer must make full payment before the products are shipped.

6. Delivery

  • Delivery takes place at the address specified by the customer.
  • Vallador aims to deliver the products within the specified delivery time but is not liable for any delays.
  • The risk of damage and/or loss of products rests with Vallador until the moment of delivery to the customer.

7. Returns and Right of Withdrawal

  • The customer has the right to withdraw from the agreement within 14 days of receiving the products without giving any reason.
  • During this period, the customer must handle the product and packaging with care. The product may only be unpacked or used to the extent necessary to determine whether the customer wishes to keep it.
  • To exercise the right of withdrawal, the customer must notify Deux Mondes in writing within 14 days of receipt.
  • The customer must return the products in their original condition and packaging to Deux Mondes at their own expense.
  • Deux Mondes will refund the full purchase amount, including any standard shipping costs for the initial shipment, within 14 days of receiving the returned products.

8. Warranty and Complaints

  • Deux Mondes guarantees that the products comply with the agreement, the specifications listed in the offer, and the reasonable requirements of reliability and usability.
  • Complaints about the delivered products must be submitted in writing to Deux Mondes, fully and clearly described, within a reasonable time after discovery.
  • Deux Mondes will respond within 14 days of receiving the complaint. If a complaint requires a foreseeable longer processing time, Deux Mondes will indicate within 14 days when the customer can expect a more detailed response.

9. Liability

  • Deux Mondes is not liable for any damage resulting from the use of the products, unless such damage is due to intent or gross negligence on the part of Deux Mondes.
  • Deux Mondes' liability is in any case limited to the amount paid by the customer for the relevant product.

10. Privacy

  • Deux Mondes respects the privacy of the customer and treats the customer's personal data confidentially.
  • Personal data is only used for processing the order and is not provided to third parties without the customer's consent.

11. Force Majeure

  • Deux Mondes is not obliged to fulfill any obligation towards the customer if hindered by force majeure.
  • Force majeure means any external cause, whether foreseen or unforeseen, over which Vallador has no control and which prevents Deux Mondes from fulfilling its obligations.

12. Applicable Law and Disputes

  • All legal relationships to which Deux Mondes is a party are exclusively governed by Belgian law.
  • Disputes between Vallador and the customer will be submitted to the competent court in the district where Deux Mondes is located.

Contact Information

  • Company Name: Deux Mondes (trading name of Asian Deals)
  • Owner: Manuel Rigelle
  • Address: Goswin de Stassartstraat, Mechelen, Belgium
  • Email: info@deux-mondes.com

These terms and conditions were last updated on July 29, 2024.